MirakiTech

MirakiTech / Success Stories / Star Homeopathy 

Homeopathy Hospital Chain Improves Patient Care with Our AI-powered RAG Chatbot Platform! 

The Client:

Star Homeopathy 

Industry:

Healthcare, Homeopathy Hospital Chain 

Objective:

To enhance patient care and medical decision-making through an AI-driven, data-intelligent chatbot platform.

Solution Offered:

Custom AI-Powered RAG Medical Chatbot Application

Client in Spotlight

Star Homeopathy, a leading homeopathic hospital chains in India, wanted to empower its teams with a smart, intuitive platform for interacting with vast volumes of structured and unstructured data. They envisioned an AI-driven chatbot capable of answering complex medical and operational queries by pulling insights from multiple data sources in real-time. MirakiTech delivered an end-to-end Retrieval-Augmented Generation (RAG) powered chatbot solution tailored to their unique needs.

Major Challenges

  • Complex Data Ecosystem: Multiple data types across medical, legislative, and multimedia sources
  • Low Accessibility: Difficulty in retrieving relevant information quickly and naturally
  • Manual Reporting: Inefficient data exploration and analysis processes
  • Data Integration Gaps: Siloed databases lacking intelligent cross-functionality
  • Limited Interactivity: Inability to engage with data in a conversational and visual manner

Solving the MirakiTech Way

Approach

We closely partnered with the client to design an AI-powered platform combining chatbot functionality with Retrieval-Augmented Generation. The goal was to create a dynamic interface where users could intuitively query complex datasets and extract meaningful insights effortlessly.

Process

We began with extensive analysis of the client’s data sources and end-user requirements. Our solution integrated cutting-edge technologies like OpenAI’s language models, vector databases, and LangChain to facilitate natural language querying and real-time data synthesis. Rigorous testing and phased deployment ensured a reliable, user-friendly experience across departments.

Tech Stack

React.js

PostgreSQL 

FastAPI 

MySql

Neo4j

Python 

Snowflake 

ChromaDB 

Key Functionalities of the e-commerce App Included

  • Retrieval-Augmented Generation for intelligent responses
  • Natural language chatbot for real-time medical and regulatory queries
  • Visual data insights with graphs, charts, and summaries
  • Integration with structured databases (PostgreSQL, MySQL, etc.)
  • Intelligent indexing using vector databases
  • Cross-source data synthesis and reporting
  • Secure access control and role-based permissions
  • Scalable architecture for multi-location support

The Transformative Outcomes

  • The AI chatbot simplified complex queries, cutting manual data search time by over 70%.
  • Cross-database integration broke down silos, streamlining access and boosting efficiency.
  • Real-time insights and visualizations empowered faster, smarter decisions.
  • Medical staff retrieved patient and policy data in seconds, enhancing care quality and speed.
  • The platform scaled effortlessly across teams and locations with consistent performance.
  • Star Homeopathy now stands as a future-ready, AI-enabled healthcare leader.

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