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Helix ITOM & Discovery
Build reliable service visibility with automated discovery and a trusted CMDB foundation.
A complete, accurate view of infrastructure and dependencies is essential!
Without reliable discovery and CMDB accuracy, operations teams struggle with shadow assets, unclear service dependencies, and risky change decisions. In hybrid and multi-cloud environments, manual tracking is no longer sustainable. MirakiTech enables BMC Helix Discovery and CMDB to deliver a continuously updated, service-aware view of your infrastructure and applications. We design the right data model, normalize CI classes, and establish governance that strengthens CMDB trust over time. With a strong ITOM foundation in place, impact analysis improves, change risk decreases, and AIOps and ServiceOps gain the clean operational data they rely on.
Continuously Updated Infrastructure Visibility
Stronger CMDB Trust & Governance
Lower Change Risk from Accurate Service Insights
Our Helix ITOM & Discovery Services
Solutions / Tools We Master
BMC Helix Discovery
BMC Helix CMDB
Service Modelling & Dependency Mapping
Hybrid Cloud Integrations
Here's why we're the best in Helix ITOM & Discovery
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CMDB-First Discipline
We treat CMDB as a strategic asset, not just a database.
Hybrid Environment Expertise
Strong delivery across on-prem, cloud, container, and multi-vendor landscapes.
Faster Visibility
Rapid discovery rollout with structured normalization and reconciliation.
AIOps-Ready Foundations
We build ITOM data maturity that directly powers AIOps and closed-loop automation.
Success Stories That Keep us Motivating
Doctor-Patient Coordination Transformed With Our High-Tech Clinic Management System!
Aarogya, an Indian healthcare firm, needed a robust, scalable, cloud-based Clinic Management System (CMS) to streamline operations, enhance patient experience, manage complex workflows, and deliver actionable insights.
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Powering Solar Growth In India: CII's Vendor Rating Transformed by MirakiTech’s Custom ERP!
CII Solar Rating is a Rooftop Solar Vendor Rating Program (RSVRP) by Confederation of Indian Industry (CII), in collaboration with the Ministry of New and Renewable Energy and the United States.
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